Shipping and Policy


How securely are fragile products packed?We use premium protective packaging, including multiple layers of cushioning and strong corrugated boxes, to ensure your products arrive safely.

How long will my order take to arrive?

Estimated delivery times:
•⁠ ⁠Tier 1 Cities: 3–4 Business Days
•⁠ ⁠Tier 2 Cities: 3–5 Business Days
•⁠ ⁠Tier 3 & Remote Areas: 4–7 Business Days. Delivery times may vary during festivals or due to courier delays.

Can I track my order?

Yes. Simply visit the *Track Your Sacred Order* section on our website and enter your order details to check the latest shipment status.

Does our order ship to outside India?

Yes. We deliver to almost every serviceable location across India.

Do you ship internationally?

Yes. We also ship internationally. Shipping charges and delivery times vary depending on the destination country.

RETURNS & SUPPORT

What should I do if my product arrives damaged?If your order arrives damaged, please contact us within *48 hours* of delivery. A complete, uninterrupted unboxing video is mandatory for all damage claims.Before recording:•⁠ ⁠Ensure your phone has sufficient storage.•⁠ ⁠Turn on Flight Mode to avoid interruptions.•⁠ ⁠Record a continuous video from the sealed package until the product is fully unpacked.Edited, paused, or incomplete videos cannot be accepted for verification.

Why do you require an unboxing video?

The unboxing video helps us verify damage claims fairly and protects both our customers and our business from fraudulent claims. It allows us to resolve genuine issues quickly.

Can I return or exchange my order?

Yes. If your order qualifies under our Return & Exchange Policy, our customer support team will guide you through every step of the process.