Refund & Return Policy

We value customer satisfaction and strive to provide high-quality products. Please read our Refund & Return Policy carefully before making a purchase.

Returns

• Products can be returned within 7 days of delivery.
  • Items must be unused, undamaged, and in original packaging.
  • Certain items may not be eligible for return due to hygiene or customization reasons.

Refunds

• Once we receive and inspect your returned item, we will notify you regarding approval or rejection of your refund.
  • Approved refunds will be processed within 5–7 business days.
  • Refunds will be credited to the original payment method.

Non-Refundable Items

The following items are generally non-refundable:
• Customized products
• Used or damaged items
• Products returned without original packaging

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos and order details.

Cancellation Policy

Orders can only be canceled before they are shipped. Once shipped, cancellation requests may not be accepted.

Shipping Charges

Shipping charges paid during the order are generally non-refundable unless the return is due to our error or a damaged product.

Contact Us

For any refund or return-related questions, please contact us through our website:
https://mysacredcompany.com/