REFUND & RETURN POLICY

 1. Return Eligibility

Returns are only applicable in the following situation:

 Damaged or Broken Products

If the product you receive is broken or damaged during transit, you must contact us within 48 hours of delivery with:

•⁠ ⁠Clear product photos
•⁠ ⁠A complete unboxing video starting before opening the package
•⁠ ⁠The video must clearly show the sealed package of My Sacred Company being opened

Without a proper continuous unboxing video, no return, exchange, refund, or store credit will be accepted under any circumstances.

After verification, we will arrange an appropriate resolution.

2. Non-Returnable Conditions

Returns will not be accepted under the following conditions:

•⁠ ⁠Product has been used
•⁠ ⁠Product is not in original condition
•⁠ ⁠Return request is made after 48 hours of delivery
•⁠ ⁠Original packaging is missing
•⁠ ⁠Proper unboxing video proof is not available

3. COD Orders

No return is accepted on orders placed using Cash on Delivery (COD).

If you receive a damaged or broken item in a COD order, we may offer:

•⁠ ⁠Exchange, or
•⁠ ⁠Store Credit

This will be provided only after successful verification with proper unboxing proof.

4. Store Credit Policy

Once the returned product is received at our warehouse and successfully inspected, store credit will be issued to your account.

•⁠ ⁠Store credit will have unlimited validity
•⁠ ⁠We do not provide monetary refunds under any circumstances

5. Sale Items

No returns or exchanges are accepted on products purchased during:

•⁠ ⁠Clearance Sales
•⁠ ⁠Seasonal Sales
•⁠ ⁠Promotional Offers
•⁠ ⁠Discount Campaigns

6. Return Packaging Requirement

Items must be returned:

•⁠ ⁠Unused
•⁠ ⁠In original packaging
•⁠ ⁠With all accessories and tags intact

7. Contact Us

For return-related support, contact us at:

•⁠ ⁠Email: support@mysacredcompany.com(mailto:support@mysacredcompany.com)
•⁠ ⁠WhatsApp: +91 6232419 632

Thank you for shopping with My Sacred Company 🙏